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This is the product Q&A board.
Hello SW
I'm sorry to hear that the parts doesn't work properly anymore.
If you don't mind can you pls send me the pictures and inform me when did you order this case from us by email as below
as soon as we get an email from you i will give you an answer promptly.
gary@gariz.com
I'm waiting for your reply and sorry again for your inconvenience.
Best regards.
Fiona Kim
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